Privacy policy
Privacy Policy
Last Updated: July 1, 2026
Hurdz Hemp respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, subscribe to our emails, or otherwise interact with Hurdz Hemp.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including:
Name
Billing address
Shipping address
Email address
Phone number
Payment information
Order history
Customer service communications
Marketing preferences
We may also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Pages viewed
Links clicked
Website activity
Referral source
Approximate location
Cookie and tracking information
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer service
Communicate with you about your purchases
Process payments
Arrange shipping and delivery
Prevent fraud and improve website security
Improve our website, products, and customer experience
Analyze website traffic and customer behavior
Send marketing emails, promotions, and product updates where permitted
Comply with legal, tax, and business obligations
Payment Processing
Payments made through our website are processed securely through Shopify Payments and other authorized payment providers.
Hurdz Hemp does not store complete credit card numbers on our servers.
Email Marketing
If you subscribe to our mailing list, make a purchase, or otherwise provide consent where required, we may send you emails about products, promotions, educational content, company updates, and special offers.
We use Klaviyo to manage email marketing communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Cookies, Analytics & Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the website, improve your experience, understand visitor behavior, and measure advertising performance.
We may use tools including:
Shopify
Klaviyo
Google Analytics 4
Meta/Facebook Pixel
Advertising and retargeting platforms
These tools may collect information about your device, browsing activity, interactions with our website, and purchases.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
Advertising
We may use information collected through cookies, pixels, and similar technologies to provide relevant advertising on platforms such as Facebook, Instagram, Google, and other advertising networks.
These platforms may use cookies or other tracking technologies to show you ads based on your website activity and interests.
How We Share Information
We do not sell your personal information in the ordinary course of business.
We may share personal information with trusted service providers who help us operate our business, including:
Shopify
Shopify Payments
Payment processors
Shipping carriers
Klaviyo
Google Analytics
Meta Platforms
Advertising partners
Fraud prevention providers
Website service providers
Legal, accounting, or business advisors
These service providers are authorized to use your information only as necessary to provide services to us.
We may also disclose information if required by law, court order, legal process, or to protect the rights, safety, and property of Hurdz Hemp, our customers, or others.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax reporting, dispute resolution, fraud prevention, and business recordkeeping.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Limit or object to certain uses of your information
To make a privacy-related request, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website operations.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
Hurdz Hemp
Phone: 1-833-694-8739
Email: contact@hurdzhemp.com
Website: https://hurdzhemp.com